Hubcast 196: Sequences in Gmail, Recycling Employees as Videographers, & HubSpot Taketh Away

This episode of the Hubcast is brought to you by Rambl.ai.

Get ready for a fast-paced episode talking customer delight, video employees, sequences in Gmail, and how HubSpot giveth and taketh away.

Let's get right to it! 

Property of the Week

Recent Deal Close Date

“The date that the last deal associated with a contact was won. This is automatically set by HubSpot based on information from the Deals object.”

Let’s make some customer delight moves, people!

What’s on Marcus’ Mind

All too often, we see companies recycling their employees as videographers - meaning they add "video" as an additional responsibility for a content marketer.

While we understand why this sometimes has to be done, there's some major issues with this mindset.

Listen to the episode to hear more about what's on Marcus' mind on this.

HubSpot Wishlist: Can’t start a sequence from Gmail when replying to a contact (only when composing new email)

The title says it all - this is a limitation that puts the Sequences tool in a box.

Without this functionality, sequences are essentially limited to cold outreach emails instead of giving salespeople the opportunity to automate other kinds of follow up.

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HubSpot Updates

[Now Live] Three Updates To Lead Flows That Further Align The Tool With Forms

“Integrated portals can now take any contact that filled out a lead flow and associate them with a Salesforce Campaign, or register them for a webinar through GoToWebinar.

Additionally, you can now select a default value for a form field within a lead flow, or edit the labels within a drop down select form field, just like you can within forms.”

Learn More

[Now Live] SurveyMonkey Sync Speed Improvements

“With today’s update, the native SurveyMonkey integration has increased its sync speed from 7-10 hours to a matter of minutes. This means that as soon as you receive a response to one of your surveys, you can expect that data to sync to HubSpot, so your team can take action on these contacts.”

Learn More

Automated Assignment will be exclusive to paid Pro seats by 11/1

“Come 11/1/18, automated assignment, the process of automatically assigning ownership of a CRM record, conversation, or any other object, will only be available for users with paid seats. Users who don’t have a paid seat will not be able to have an object assigned to them automatically.”

Learn More

Until Next Time

If you’re listening on iTunes - head on over and leave us a review! We love hearing your feedback, so feel free to leave some in the comments, or shoot me an email at cduffy@impactplus.com!

Until next time. This is Carina Duffy & Marcus Sheridan saying to you, go out into the world and do some happy HubSpotting!