Katie Coelho

Starting at IMPACT in 2013 as an intern, Katie quickly worked her way from accounts to team lead, member of the leadership team, and eventually management. Her natural organization and focus on process led to an IMPACT Core Award for Dependability in 2015 and has made her a significant player in building many of the foundational elements that made the organization what is it today. As Director of Client Services, Katie leads the team behind IMPACT’s marketing delivery for agency clients. In this role, she’s proud to coach account executives on effective communication and maintaining tight timelines, ensure processes and best practices are both in place and followed, and enable the entire team to do their best work through efficient capacity planning. Outside of the office, Katie enjoys spending time with her crazy - but lovable - family, watching too much HGTV (Is there really such a thing?), and traveling.